Return Policies
- All Made to order Tessa Clogs can only be exchanged for store credit or size change
- Sale Tessa Clogs are non returnable / non refundable
- For size exchange - the customer is responsible for the return shipping cost. Tessa Clogs will ship the first replacement clogs at no cost to the customer. For additional exchanges beyond the first exchange the customer is responsible for the shipping cost.
- For Returns - we accept all IN STOCK clogs inside of 30 days. They need to be unworn and undamaged so we can put them back in inventory.
- All Custom Made Tessa Clogs are non returnable / non refundable.
- International Shipping- Unfortunately we cannot except any returns or exchanges on orders outside of the United States because of the high shipping rate. Please make sure you know your size before ordering. Duties and taxes are assessed by customs and are the responsibility of the customer
When sending back your Tessa clogs please make sure you send them to the correct address:
If sending back with USPS please send to:
Tessa Clogs
PO Box 788
Minturn CO 81645
If sending back with UPS or Fed Ex please send back to:
Tessa Clogs/Swedish Clog Cabin
Meadow Mountain Business Park
23698 Highway 24
# A1
Minturn CO 81645